FAQ's

Trrestle is a sustainable marketplace that curates eco-friendly, ethically sourced, and biodegradable products to promote conscious living. We work with verified brands and suppliers who share our vision of responsible consumption.

Every brand and supplier listed on Trrestle undergoes a strict vetting process to ensure their products meet our sustainability, ethical, and quality standards.

Simply browse through our categories, add products to your cart, and checkout using our secure payment gateway.

We accept major credit/debit cards. All transactions are processed securely.

Currently, we deliver across Singapore, and we are expanding our international delivery network.

Delivery timelines depend on your location and the brand’s warehouse. Typically, orders are delivered within 3-4 business days.

Yes, most products can be returned or exchanged within 10 days of delivery if they are unused, in original condition, and with tags/packaging intact. Certain categories such as perishables, personal care, and custom orders are non-returnable.

Refunds for prepaid orders will be credited back to the original payment method within 7–10 working days.

We carefully curate products that meet eco-friendly criteria such as being biodegradable, reusable, organic, or made from recycled materials.

Yes, we actively collaborate with small businesses and artisans to promote traditional crafts and sustainable livelihoods.

You can reach us at hello@trrestle.com. Our support team is available Monday – Friday, 10:00 AM to 6:00 PM .

Once your order is shipped, you will receive a tracking link via email/SMS to monitor the delivery status.